Last updated: June 2026
Messy Minds ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make a booking, contact us or purchase products and services from us.
## Who We Are
Messy Minds is a creative craft studio based in Guernsey.
Website: www.messyminds.gg
Email: info@messyminds.gg
## Information We Collect
We may collect and process the following information:
### Information You Provide
- Name
- Email address
- Telephone number
- Billing and payment information
- Booking details
- Event and party information
- Information submitted through contact forms
- Information provided when subscribing to newsletters or marketing communications
### Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Website usage data
- Pages viewed and time spent on our website
- Referral sources
This information may be collected through cookies and similar technologies.
## How We Use Your Information
We use your information to:
- Process bookings and purchases
- Respond to enquiries
- Provide customer support
- Manage events, workshops and parties
- Improve our website and services
- Send important service updates
- Send marketing communications where you have consented to receive them
- Meet legal and regulatory obligations
## Legal Basis for Processing
We process personal information where:
- It is necessary to fulfil a contract with you
- You have provided consent
- We have a legitimate business interest
- We are required to comply with legal obligations
## Marketing Communications
If you opt in to receive marketing communications, we may send you information about:
- Upcoming events
- Workshops
- New products
- Promotions and special offers
- Studio updates
You can unsubscribe at any time by following the instructions in our emails or by contacting us directly.
## Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where necessary to operate our business, including:
- Shopify
- Payment processors
- Booking platforms
- Email marketing providers
- Website analytics providers
These providers only process information on our behalf and in accordance with applicable privacy laws.
## Payment Information
Payments made through our website are processed securely by trusted third-party payment providers. We do not store your full payment card details on our systems.
## Children's Privacy
Many of our activities are aimed at children. Any information relating to children must be provided by a parent or guardian. We only collect information necessary to manage bookings, parties and events.
## Photographs and Social Media
From time to time, photographs or videos may be taken during events, workshops or parties for marketing purposes.
We will always seek appropriate consent before using identifiable photographs of children or guests. If you would prefer not to appear in photographs, please inform a member of the Messy Minds team.
## Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal obligations
- Resolve disputes
- Maintain business records
## Your Rights
You may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
## Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no online transmission can be guaranteed to be completely secure.
## Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
## Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Messy Minds
Email: hello@messyminds.gg
Website: www.messyminds.gg
